Access Sciences Corporation

ARMA Webinar Live Teleconference: 12:00 p.m. (CT), Managing the Part-Time RIM Project Team

Mon, 15 Dec 2008 19:35:31 GMT

ARMA Webinar Live Teleconference: 12:00 p.m. (CT), Managing the Part-Time RIM Project Team
Start Date: 20-Jan-09 12:00 PM
End Time: 20-Jan-09 1:00 PM
Speaker:

Asynchronous ARMA Webinar: Managing the Part-Time RIM Project Team presented by Rich Russo

Mon, 15 Dec 2008 19:33:40 GMT

Asynchronous ARMA Webinar: Managing the Part-Time RIM Project Team presented by Rich Russo
Start Date: 12-Jan-09 8:00 AM
End Time: 20-Jan-09 5:00 PM
Speaker:

Deadline to Register! ARMA Webinar: Managing the Part-Time RIM Project Team presented by Rich Russo

Mon, 15 Dec 2008 19:31:10 GMT

Deadline to Register! ARMA Webinar: Managing the Part-Time RIM Project Team presented by Rich Russo
Start Date: 9-Jan-09 5:00 PM
End Time: 9-Jan-09 5:00 PM
Speaker:

Minimizing Risks Through a Corporate Information Compliance Initiative

noemail@accesssciences.com — Tue, 22 Jan 2008 18:15:00 GMT

As featured in the Jan/Feb Information Management Journal:

The Enron scandal that involved shredding of documents in anticipation of a government investigation and the subsequent passage of the Sarbanes-Oxley Act of 2002 (SOX) – which makes corporate executives accountable for certifying the accuracy of their organization’s records – have dramatically heightened organizational awareness of the need to manage information properly.

In this new era of corporate accountability, many organizations are establishing corporate governance programs for managing records and information as part of their risk management and compliance strategies. In fact, although the final numbers had not been reported when this magazine went to press, an AMR Research report earlier last year projected that the total governance, risk management, and compliance spending in 2007 would exceed $29.9 billion – with about 20 percent of that allocated to SOX compliance.

While SOX holds executives accountable, organizations have begun to recognize in this technology-enabled world that every employee has responsibilities surrounding records and information. With the exploding volume of electronic records they are generating, employees must adhere to the controls provided by an information management policy to ensure the integrity, accuracy, and reliability of their organizations’ information assets, intellectual property, and capital. Developing such a program begins with creating a formal policy statement.

Creating a Policy Statement for Corporate Governance

As a first step, it is essential to get senior management support for the initiative. If senior management is vested in the effort, they will direct management to dedicate time, resources, and budgetary funding to it. The next step is to write a policy statement. According to ISO/TR 15489-2:2001 Information and Documentation–Records Management – Part 2:Guidelines, “A records management policy statement is a statement of intentions. It sets out what the organization intends to do and, sometimes, includes an outline of the program and procedures that will achieve those intentions.”

The policy statement defines the charter for the program and should include:

• Purpose, scope, and applicability.

• Roles and responsibilities.

• Ownership, legal status, access rights, and privacy

• Goals, objectives, and principles

• References to other and related program documentation

It is imperative that senior management clearly communicates the policy statement to all levels of the organization so all can see that the initiative is being taken seriously. The message can be further supported with recent news items about the consequences suffered by organizations because of their faulty recordkeeping. To find internal examples to support the need for the program, consult the legal department about discovery actions and the audit department to find out how the program initiatives can be integrated with the organization’s compliance initiatives.

Defining Important Terms in the Policy

In today’s electronic world, the concept of managing “records” (evidence of business transactions) is expanding to include managing “content,” which can be anything from free-floating virtual text in cyberspace to official language contained in corporate acquisition duediligence work papers.

How an organization defines “content” is key to managing it, so those definitions must be clearly articulated in the organization’s corporate governance policy. For example, some organizations may consider works-in-progress (drafts) to be just “documents” and only final transactions to be “records” (evidence of business transactions). In other organizations, documents, records, information, and data may all be considered evidence of business transactions. How these terms are defined will affect how an organization’s content is captured as final ocumentation for business transactions. The definitions for many of the terms that will be included in the policy can be found in the Glossary of Records and Information Management Terms, 3rd edition. Terms in this publication also can be looked up individually at www.arma.standards/glossary/index.cfm.

Outlining Retention Requirements

High-level records retention program requirements must also be outlined. Clear definitions around what records retention is and how it is implemented are essential so all employees understand their recordkeeping responsibilities. The policy must define:

• Content, records, documents, data, and information

• Classification principles

• Business classification scheme and auxiliary master file plan

• Records series

• Document type

• Records retention

• Records retention periods

• Records retention schedule

• Legal records hold process

Identifying Common Denominators, Tasks, and Resources

Establishing and implementing a corporate governance program for information management demands a team approach. A successful implementation requires a leader with tenacity and an ability to work with a variety of stakeholders. In addition to records management personnel, many facility managers, librarians, and information technology (IT) personnel are often trying to accomplish information-related tasks as part of their overall responsibilities. Other stakeholders may include legal, internal audit, corporate compliance and ethics, tax, business owners or departmental managers, and individual employees.

Conducting and Documenting the Content Inventory

Once the stakeholders have been identified and common denominators outlined, the organization’s content must be inventoried and documented. The inventory will provide a detailed understanding of the content’s locations, quantities, and naming characteristics. Ideally the inventory will also connect with business processes and ultimately be correlated with the systems within which the content is created. Inventory information can be harvested through shared server files and individual desktop inspections as well as the paper collections stored in active filing cabinets or in offsite storage.

Although detailed inventories are most comprehensive, they should be integrated with interviewing employees to learn how business processes are being conducted and what kind of information is being created to provide evidence of business transactions. Interviews serve two other purposes. First, they create an open dialog atmosphere that promotes information gathering and provides an opportunity to discuss challenges, issues, and specific problems associated with current processes. They also provide an opportunity to promote the records and information management program and a forum for collaborating with program stakeholders and users.

One note of caution: An interview is not the time to criticize processes or suggest solutions. It must be kept neutral and allow users a chance to vent and share their concerns. The stakeholders in charge of coordinating this effort are there to listen, take copious notes, ask relevant questions, and set the stage for returning to work with users.

The importance of program documentation cannot be overemphasized. Documenting the inventory and interview results should be completed rapidly and sent back for review to all involved with the process. This allows users to validate their own data, provide clarification and additions, and agree to documented results.

Program documentation captures everything from high-level vision and strategy formulations to detailed departmental records processes and procedures. This documentation not only creates historical evidence of the program, it provides the relevant information needed for program creation, updates, and growth over the years.

Developing a Retention Schedule to Better Manage Information Resources

After completing the content inventory and interviews, analyze and summarize the information. From this analysis, develop a functional business classification scheme that will place content into a manageable and organized format that correlates to business functions and form the foundation for the retention schedule that will inform everyone about what content must be kept and for how long.

A good analogy for developing a functional classification system is collecting a stack of playing cards (inventorying content) and then sorting them into specific categories (functions), such as “red cards” and then into subcategories, such as “diamonds” and “hearts.”

Researching Retention Requirements

After developing the functional classification system, conduct extensive research into regulations that mandate records maintenance, reporting, and retention requirements for each classification. Sources for locating the laws relevant to an organization include:

• United States Code

• U.S. Code of Federal Regulations

• State statutes

• State administrative codes

Most research is available online through governmental websites, as well as in hard copy that usually can be located in legal library collections. Organizations that have international locations and operations must also consider regulations and trans-border recordkeeping issues. Although international regulations are not as numerous as in the United States, they are often times not easy to find and must be translated from their respective languages.

Maintenance, reporting, and retention requirements are not always clear or easy to find in the citation language of the regulations. Often, they are embedded and hidden in various clauses and sub-clauses.

Organizing Retention Requirement Data

While conducting research, organize the data into a regulatory guideline matrix that captures the following information:

• Source (for the regulation)

• Title, subtitle, chapter, part, actual citation number, and title

• Impacted industries

• Impacted records

• Summarized maintenance, reporting, and retention requirements

• Actual quotation language for the regulation

Determining Operational Requirements

Once research has been completed, determine the organization’s operational requirements for its information resources. This usually pertains to how long information must be retained for current and future reference needs. However, it is essential to question excessive long-term retention values when they are the norm rather than the exception. The vast majority of information that is stored away is not actively referenced again, which means it ends up in an electronic black hole and consumes unnecessary server and physical space.

Retention periods should be determined for each records series (a group of related records filed/used together as a unit and evaluated as a unit for retention purposes). Although this task seems daunting, it is the only way to build a records retention schedule that has integrity, captures all the details, and is easy to use.

Meeting Application and Implementation Challenges

Ultimately, implementing the corporate governance program for information management is the process that causes the most pain and consumes the most time. Although creating the program’s foundational documents is not easy, supporting the program’s standards with lots of training, education, and follow-up meetings is an even greater challenge.

Meeting the challenge, though, allows organizations to make sound business decisions, compete and enhance marketplace position, provide better customer service, and demonstrate ethical values in business transactions and within the workplace environment. With a new culture that embodies information management activities as part of daily operating procedures, an organization will soon realize a substantial return on this risk management investment.

Ellie Myler, CRM, CBCP is a consulting manager at Access Sciences Corporation. She

provides organizations with the ability to effectively manage information assets in the

records and information management and enterprise content management market space.

These combined disciplines are referred to as enterprise content and records management

(ECRM). She can be contacted at emyler@accesssciences.com.

References

ARMA International. Glossary of Records and Information Management Terms, 3rd ed.

Lenexa, KS: ARMA International, 2007.

International Organization for Standardization. ISO/TR 15489:2001, Information and documentation

– Records Management, Part 2:Guidelines. Geneva: International Organization for

Standardization, 2001.

Myler, Ellie. The ABCs of Records Retention Schedule Development, E-DOL, May-June 2006.

Available at www.edocmagazine.com/vault_articles.asp?ID=31458&header=e_features_header.gif.

_____.“Establishing a Corporate Governance Program for Information Management,”E-DOC,

July-August 2005.Available at www.edocmagazine.com/archives_articles.asp?ID=30481.

U.S.Congress. Sarbanes-Oxley Act of 2002.Available at http://frwebgate.access.gpo.gov/cgibin/

getdoc.cgi?dbname=107_cong_ bills&docid=f:h3763enr.tst.pdf.

22-Jan-08 12:15 PM

Access Sciences Looks to the Future with Fast Tech 50 Ranking

noemail@accesssciences.com — Mon, 10 Nov 2008 15:00:00 GMT

From the Houston Business Journal, November 7, 2008... Fast Tech Success Stories Number 42 Access Sciences Corp. Janice C. Anderson, Founder and CEO Low-tech explanation: Access Sciences is an information management and technology consulting firm. We help clients apply tools and techniques to manage their information so employees can find what they need, and in the normal course of business, get rid of information they do not need. Light bulb moment: The defining moment was the realization that information, as an enterprise asset, must be accessible in order to be used and managed. Applying processes and technology to those diverse information collections is what Access Sciences is all about. What lies ahead: Customers are becoming more and more sophisticated in their understanding of information management. Their expectations for what technology can do for them are always increasing. Our role is to help our clients plan and manage the programs we implement and lead so that...

Access Sciences Takes Place Among the Fast Tech 50

noemail@accesssciences.com — Fri, 07 Nov 2008 23:00:00 GMT

Access Sciences was honored among 49 other technology-related businesses in Houston on Friday when the Houston Business Journal announced its selection of the 2008 Fast Tech 50. Janice C. Anderson, CEO, Anne G. Tülek, President and Glen Hilford, Director Technology Consulting Services attended the ceremony at the Intercontinental Houston Hotel to accept the award on behalf of Access Sciences.

Of the distinguished list of honorees, Access Sciences came in at #42, being one of only six companies to rank on the list four times. Access Sciences is also one of only two companies on the list over 20 years old. Anderson founded Access Sciences in 1985.

To qualify for the Fast Tech 50, a company’s headquarters, or a foreign company’s U.S. headquarters must be located in the Houston metropolitan area. A minimum of 51 percent of the company’s consolidated net revenues must be involved in the original manufacture, design or development of technology products or delivery of services. A nominee must have a minimum net revenue of more than $200,000 in both years. Rankings for the 2008 Fast Tech 50 were determined on the revenue growth percentage from fiscal 2006 to fiscal 2007. All information was validated by representatives from PKF Texas.

For more information on Janice C. Anderson and Access Sciences' ranking in the Fast Tech 50, please visit the Fast Tech Success Stories.

For more information on the Fast Tech 50, please visit the Houston Business Journal.

Access Sciences Ranks in Top 25 of Houston Fast 100

noemail@accesssciences.com — Fri, 26 Sep 2008 18:00:00 GMT

The Houston Business Journal ranked Access Sciences Corporation #22 on the Fast 100. Executives from Access Sciences were recognized today at a luncheon at the Westin Galleria.

The Houston Fast 100 is ranked by two year growth. All of the companies on the list are headquartered within the ten-county Houston metropolitan area and have been doing business for a minimum of five years. This is Access Sciences' first time to apply for and make the Fast 100.

For more information on the Fast 100, please visit the Houston Business Journal.

President Anne G. Tülek accepts Access Sciences' award for the Fast100

Houston Business Journal ranks Access Sciences #22

noemail@accesssciences.com — Fri, 22 Aug 2008 19:30:00 GMT

Access Sciences Corporation was recognized today by the Houston Business Journal in the list of the 50 Fastest Growing Woman-Owned Businesses. The ranking is determined based on the percentage of revenue increase over the previous year's totals. Access Sciences ranked #22.

A special awards luncheon was held today at the Westin Galleria to honor each of this year's winners. The complete list is featured in a special "Women in Business" section of the Friday, August 22nd edition of the Houston Business Journal.

For more information on this award and the other ways that the Houston Business Journal recognizes outstanding business achievement in the community, visit the Houston Business Journal online.

Access Sciences CEO Janice C. Anderson receives the award for Fastest Growing Woman-Owned Business.

Access Sciences Named to the Fast 100

noemail@accesssciences.com — Mon, 04 Aug 2008 14:00:00 GMT

Access Sciences Corporation has been named to the Fast 100 list by the Houston Business Journal.

Each of the Fast 100 will be honored at a special luncheon on September 12th. The Houston Fast 100 will be featured in that week's edition of the Houston Business Journal which publishes on the 12th.

For more information on the Fast 100, visit the Houston Business Journal.

Access Sciences Repeats Placement on Fastest-Growing List

noemail@accesssciences.com — Thu, 31 Jul 2008 02:00:00 GMT

Access Sciences Corporation has been named to the Houston Business Journal's list of the 50 Fastest Growing Woman-Owned Businesses for the second consecutive year. Companies are selected based on the percentage of revenue increase over the previous year's totals.

The complete list, including Access Sciences' placement among the 49 other winners, will be unveiled in the Friday, August 22nd edition of the Houston Business Journal. A special awards luncheon is scheduled for that same day at the Westin Galleria to honor each of this year's winners.

For more information on this award and the other ways that the Houston Business Journal recognizes outstanding business achievement in the community, visit the Houston Business Journal online.

AIIM International Unveils Email ROI Calculator

noemail@accesssciences.com — Fri, 18 Jul 2008 16:00:00 GMT

AIIM, the ECM Association, has announced the full availability of the Email ROI Calculator tool to AIIM Professional Members. This tool, which was developed by Access Sciences Corporation, allows organizations to identify and analyze their current costs, total cost of ownership (TCO), the benefits of managing email more efficiently, and effective return on investment (ROI) of an email management solution.

For more information on the tool, please visit http://www.aiim.org/EmailROICalculator.

Techxans Technology Executives Network to Hold CIO Speaker Forum

noemail@accesssciences.com — Wed, 14 May 2008 22:00:00 GMT

Janice Anderson, founder and CEO of Access Sciences Corporation will serve on a panel of industry experts to discuss the the featured topic "CIO Strategies on IT Compliance: Bridging the Gap on Governance, Risk and Compliance".

Also serving on the panel are Paul Yust, VP & CIO of BJ Services, David Finn, VP/VIO & Privacy and Information Security Officer at Texas Children's Hospital and Joe Yoklavich, Enterprise Content Management for IBM.

The meeting of Techxans will be held Thursday, May 15, 2008 from 7:30-11:30am at The Planet in Downtown Houston.

For more information on Techxans or how you can attend this event free of charge, go to Techxans.org.

Thinning out the Hay: Litigation Readiness Made Easier

noemail@accesssciences.com — Mon, 05 May 2008 19:00:00 GMT

In the ediscovery phase of litigation and regulatory response, organizations are often asked to find a vital piece of information; a "needle" in the proverbial document haystack. This review process is the largest cost factor in discovery. So, finding that needle is a lot easier and less costly if there is less hay.

Join us as we share the rules and practices for identifying, organizing and reducing discoverable business content. Applying these practices now can reap rewards--reduced risk and reduced costs.

DATE: Wednesday, May 21, 2008
TIME: 2:00-3:00 P.M. (EASTERN), 1:00-2:00 P.M. (CENTRAL), 12:00-1:00 P.M. (MOUNTAIN), 11:00 A.M.-12:00 P.M. (PACIFIC), 7:00-8:00 P.M. (GT)
Speaker: Brian Foster, Access Sciences Corporation

For further Information contact:
AIIM
Phone: 301-587-8202

Access Sciences Expert to Host this Week's AIIM Wednesday Webinar

noemail@accesssciences.com — Mon, 24 Mar 2008 17:00:00 GMT

Controlling email with an eye on compliance and risk is crucial for every organization. Rather than jumping when the lawyers call and playing damage control should content go astray, organizations should take a proactive approach to managing their content so as to stay out of legal hot water. This event will focus on getting a handle on email as a starting point to a proactive eDiscovery strategy and will provide guidance for a new way of thinking about managing it. While email is the most critical starting point for eDiscovery for most organizations, attendees will be reminded that eDiscovery requires handling email and beyond, and cannot be effectively managed with point solutions. It must be part of an overall enterprise content management strategy.

To participate in this webinar, simply visit www.aiim.org/webinars to register.

AIIM Email Management Certificate Program

Thu, 04 Dec 2008 19:12:47 GMT

Learn global best practices and technologies to improve the control of corporate emails. The Email Management (EMM) Certificate Program is designed from global best practices among AIIM's 50,000 members. The program covers concepts and technologies for: Email capture and retention Technologies for email management Email storage, archiving, and backup Email classification Developing, implementing, and managing the email policy Governance The materials were produced by Access Sciences in partnership with AIIM International. The Email Management (EMM) Certificate Program consists of three training programs taken in any order, or a 4 day Master class covering all EMM topics. The EMM Practitioner program (What is EMM?) (2 day training class) The EMM Practitioner program covers the concepts and technologies of email management, such as classification, retention, governance, security, archiving, backup, tools and...

[Client Services]

Wed, 26 Nov 2008 18:54:00 GMT

[Client Services] Outsourcing Services Successful, efficient operation of your on-site document control and records management centers requires staff and supervisors who are skilled in data inventorying, document versioning, check-in and check-out control, search and retrieval, and help desk support. Through our Outsourcing services, Access Sciences provides experienced professionals employing high standards to manage and operate your information centers day to day. We go beyond mere staffing support to ensure processes are in place that reflect best practices, and deploy state of the art systems to provide the most effective tools for your users to access the information managed by your centers. Records Management...

[Client Services]

Wed, 26 Nov 2008 18:53:21 GMT

[Client Services] ECRM Technology Consulting Services Access Sciences partners with the major enterprise content and records management (ECRM, aka ECM and ERM) technology vendors to evaluate, design, configure, and implement the appropriate solution for your organization. We also understand that technology alone cannot guarantee success and that not all management tools are the same. Do you create a custom tool? Do you use a tool off the shelf? How do you migrate all of the existing electronic and paper documents? Our ECRM technology professionals will work closely with your team members to build a solution that makes the most sense for your organization. Enterprise Content Management (ECM) Enterprise Records...

[Client Services]

Wed, 26 Nov 2008 18:52:41 GMT

[Client Services] Legal Business Consulting Services Access Sciences understands that attorneys and technology professionals need to know more than just the laws and regulations that govern your organization. Our legal business consultants are highly accomplished in solving compliance issues, managing discovery processes, and improving hold order management capabilities. Our attorneys and legal professionals have managed some of the highest profile discovery cases in recent history, and bring a wealth of practical experience and best practices to your compliance and discovery challenges. We can help you in a pre-litigation mode by analyzing your existing environment, and recommending process and tools to improve your ability to respond...

[Client Services]

Wed, 26 Nov 2008 18:52:01 GMT

[Client Services] ECRM Business Consulting Services Access Sciences consultants are seasoned enterprise content and records management (ECRM, aka ECM and ERM) professionals with subject matter expertise and hundreds of combined project experience years. We work closely with you and your management team to develop enterprise-wide information policies, classification schemes and taxonomies, records retention schedules, metadata models and other governance structures to manage your information throughout its life cycle, whether it is structured or unstructured, electronic or physical. With these strong governance structures in place, we help your work groups and departments develop unique information plans (aka file plans or information...

[Client Services]

Wed, 26 Nov 2008 18:50:48 GMT

[Client Services] Enterprise Architecture and Integration Consulting Services The successful implementation of an enterprise content and records management (ECRM, aka ECM and ERM) solution depends on the technology infrastructure that supports it. Our team of enterprise technology architecture and integration experts will advise and assist your organization with fitting your ECRM solution into your technology architecture and landscape. We can help you manage the ripple effect of connectors, interfaces, software versions, data standardization and clean up, and legacy migration projects so that your ECRM solution operates smoothly within the context of your landscape and meets your company's technical standards and protocol. Enterprise...

Our Partners

Wed, 15 Oct 2008 21:10:22 GMT

Access Sciences works with information management and technology industry leaders such as:

EMC
OpenText
Tower Software
IBM
PSS Systems
Vivisimo, Inc.

[About Us]

Tue, 05 Aug 2008 17:00:11 GMT

Janice C. Anderson Janice is CEO of Access Sciences Corporation. Janice has more than 30 years experience in helping clients find, use, and manage their information resources. She is a recognized expert in the design, development, and implementation of all aspects of enterprise information and content management programs, including taxonomies, classification schemes, retention schedules, information management technologies, compliance, and program operations. Janice founded Access Sciences Corporation in 1985. She is a recognized leader in professional organizations and speaks frequently on records and document management issues around the industry. BA Spanish, French and Sociology, University of Texas at Austin MS Library Science, Florida State University, Tallahassee, Florida Anne Tülek Anne is President of Access Sciences Corporation. She has helped Fortune 100 and 500 companies to understand and manage large scale information management and change programs so that...

Education

Thu, 22 May 2008 18:51:58 GMT

The experts at Access Sciences have developed the AIIM Email Management Certificate Course in conjunction with the AIIM Education Advisory Groups in the U.S. and Europe. The course reflects global best practices from AIIM’s 50,000 members. Instructors from Access Sciences will be delivering the training at various metropolitan areas around the U.S.

For more information on individual EMM course offerings in your area, or how you can bring this training to your company or organization, click here.

Check back often as new course offerings become available.

[What's ECRM?]

Tue, 11 Mar 2008 17:13:53 GMT

Technology companies build Enterprise Content Management (ECM) systems. Records management professionals define Records & Information Management (RIM) programs. At Access Sciences, it's not an either-or proposition: we take a unified approach to managing the world of information, leveraging over two decades' experience in records management processes and technologies. We call it ECRM - Enterprise Content and Records Management. Explore our web site to see how we've put the principles of ECRM into practice.

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noemail@accesssciences.com — Thu, 27 Sep 2007 14:11:03 GMT

Objectives:

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Release Date: 27-Sep-07 9:11 AM
Expiration Date: 27-Dec-07 9:11 AM

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2007-09-27T14:11:03Z

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